Plan and execute a benefits spotlight series to highlight key offerings and updates.
Distribute benefits summaries to new associates post-enrollment.
Develop and execute an annual wellness learning and activities calendar, including wellness fairs, biometric screenings/vaccinations, and challenges, promoting holistic associate wellness.
Manage eligibility and wellness platform vendor relationship.
Conduct wellness program status checks and manage reward disbursement.
2. Performance Management
Maintain and optimize the relationship with performance management system (ChartHop), building custom forms and fields based on business needs and addressing system issues.
Complete system setup, monitoring, and follow-up for talent reviews, individual development plans (IDPs), and management by objectives (MBOs).
Develop and distribute clear communication and instructions for associates.
Manage the approval process and ensure creation/storage of required documents.
3. Associate Recognition & Engagement
Manage the service award vendor (Terryberry) relationship, including uploading eligibility files, coordinating invoice processing, and addressing service issues.
Promote recognition program adoption and provide support to managers regarding form collection and distribution processes.
Facilitate engagement survey setup (Energage) and reporting.
Conduct weekly Fundamental quiz reporting, post updates, send reminders, andmanage gift card payouts. Audit and revamp associate, departmental and managerial set up.
4. Record & Process Maintenance
Oversee organizational chart software (OrgChart), including setup of custom scenarios/fields and ensuring accurate data integration with Paylocity.
Create and maintain documentation to support personnel changes, ensuring accurate storage and organization.
Develop and update HR processes and procedures.
Maintain HR folders, associate records, and email groups (e.g., Outlook and ChartHop).
Monitor and respond to queries in the HR email inbox.
5. Onboarding
Manage the background and I-9 check process, ensuring timely and accurate completion.
Maintain and administer the Paylocity onboarding module, ensuring new hires receive and process materials appropriately.
Conduct onboarding sessions to review benefits options and essential HR information, ensuring new associates have a clear understanding of key policies and resources.
6. Offboarding
Manage the offboarding checklist and ensure all steps are completed.
Provide exiting associates with pay and benefits information.
Act as the liaison for IT offboarding processes.
7. Front Desk & Facilities Support
Provide front desk and phone coverage on a rotational schedule and as needed to support the Office Assistant. Serve as backup for stocking, cleaning, and maintenance requests
Assist in updating and maintaining phone lists, email lists, etc. as needed.
Create and update monthly birthday and service anniversary slides for office display.
8. Payroll Backup
Approve and process associate changes (e.g., positions, pay, tax setups).
Administer state/local tax setups as required.
Process payroll for US (weekly, biweekly), Canada (semi-monthly), and Mexico (semi-monthly).
Manage payroll notes and assist with HR-related payroll tasks.
Complete verifications of employment.
Serve as contact for associate system issues, documenting and troubleshooting concerns in collaboration with the HR & Payroll system (Paylocity) support team.
9. Perform all other tasks, duties and responsibilities as directed. This may also include ad-hoc projects, as assigned.
Experience Requirements
2 - 3 years
Educational Requirements
Bachelor/Honors
Skills
Excellent Communication and writing skills,Self-motivated with a results-driven approach.Arrange meetings for senior management with prospective clientsProven experience in human resources managementStrong communication and organizational skills.Strong organizational and time management skills, and ability to prioritize.Bachelor’s degree in Human Resources, Business Administration/Management, or related field preferred. Relevant work experience may substitute for formal education.Proficient in Microsoft Office: Outlook, Excel (data sorting, formulas, formatting), Word, and PowerPoint.Experience with HRIS required.