Summary

Job Context

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Job Responsibilities

1. Evaluate business processes and identify opportunities to drive continuous process improvement through job redesign, workflow, automation, and elimination of waste.
2. Monitor and evaluate key performance indicators to ensure Service Level Agreements are being met
3. Manage a pipeline of workflow queues, schedules, and priorities, and allocate resources
4. Troubleshoot and resolve enrollment and early move-out issues in a timely manner
5. Supervise temporary and permanent resources employed to handle routine data entry tasks involved with the processing of transactions and terminations
6. Develop & maintain a high-performing team of temporary & permanent resources fostering growth and opportunity
7. Interact regularly with other departments such as Sales, Pricing Operations, Legal, Contract Administration, Transaction Management, Billing, and Customer Service to help ensure timely and accurate responsiveness
8. Ensure team members are trained on current products and processes
9. Ensure team compliance with internal policies and business rules at all times
10. Other duties as required by business needs.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• Excellent communication skills both oral and written Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) Expert knowledge with Microsoft Outlook email, scheduling and task manager Maturity in handling situation and ability to deal with conflicts constructively Proficient in verbal and written communications. Relevant exposure in customer service Professional demeanor with strong typing, communication, and computer skills.

Age

• 23 - 36 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• United States