Summary

Job Context

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Job Responsibilities

1. Deal with all general inquiries, explain procedures and make new and follow-up appointments.
2. Taking care of patients and engaging them and helping them voluntarily.
3. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
4. Provide information regarding various services available.
5. Fix appointments over phone/person
6. Be a link between the patients / attenders & the doctors.
7. Ensure that the patients / attenders are kept comfortable at all times & ensure to meet their requirements as laid down in clinic rules.
8. Engaging the patients. Talking to them and trying to understand.
9. Helping the patients to fill the registration forms.
10. Keep in touch with the Billing department to ensure the entries of all the diagnosis done for the respective patients.
11. Collect reference from patients, need to do cross sale, medicine sale & upgrade
12. Explain the packages and procedures costs to customers.
13. Collecting the feedbacks/ Google reviews/ video testimonial from all patients.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• You must have a bachelor's degree or above Excellent communication skills both oral and written Maturity in handling situation and ability to deal with conflicts constructively

Age

• 24 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male , Female

Job Location

• Mexico