Summary

Job Context

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Job Responsibilities

1. Maximize and protect hotel profitability through the leverage of IT, training and operational best practices.
2. Maximize opportunities to reduce IT costs through effective purchasing & negotiating maintenance contracts.
3. Identify and propose opportunities to augment revenue.
4. Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly.
5. Responsible for the management and control of all IT expense according to an agreed plan.
6. Ensure a business continuity plan is established and tested for all parts of the business.
7. Ensure the highest possible IT service is provided to the agreed standards and best practices.
8. Work with Business Management to expedite access and better utilization of information.
9. Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.
10. Ensure guest IT queries are managed to defined standards with minimal risks.
11. Ensure brand standards are communicated and maintained for Guest and Business Service.
12. Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.
13. Consistently promote the brand and encourage the use of the brand by IT suppliers.
14. Ensure IT resources are maintained in the hotel to support the commercial & business needs.
15. Identify and ensure all hotel data has ownership and accountability within the organization.
16. Ensure a successor is identified and trained to the standard.
17. Provide IT support to other Hilton hotels when required.
18. Cross train other hotel IT personnel to provide cover.
19. Manage and monitor local vendors and / or local representatives of global / area vendors.
20. Ensure that hotel data is secured and in line with stated standards and best practices.
21. Ensure access control is in line with stated standards and best practices.
22. Ensure regular self-evaluations of IT practices are completed and communicated.
23. Maintain standards and best practices in the hotel and evaluate compliance and ensure machine room access registration and safety.
24. Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures.
25. Communicate status, risks, opportunities to the General Manager, hotel Management and Regional & Area IT Management.
26. Adhere to the hotel’s security and emergency policies and procedures.
27. Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
28. Manage local implementation projects.
29. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
30. Carry out any other reasonable duties and responsibilities.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• BSC In Engineering

Skills

• Successfully completed BSc/MSc/ BE / ME/ Mtech in Computer Science with good grades. Software skills-MS Office-advanced level (MS Word, MS Excel, MS PowerPoint). Knowledge of MS Project will be an advantage Excellent English verbal and written communication skills. Excellent social skills, team player, ability to work in stressful situations et Ability to lead teams, assertive, excellent communicative skills with professional appearance. Expertise in data centre management and data governance.

Age

• 24 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• United States