Summary

Job Context

---

Job Responsibilities

• Troubleshooting: Diagnosing, analyzing, and resolving IT problems
• 
  Customer support: Answering phone calls, emails, and instant messages from users
• 
  Ticket management: Logging, prioritizing, and escalating service desk tickets
• 
  Relationship management: Working with vendors and support staff to resolve issues
• 
  Incident management: Documenting and managing problems and work requests
• 
  Task management: Managing scheduled tasks for customers
• 
  Issue identification: Identifying repeat issues or service risks
• 
  Communication: Liaising with management to communicate and understand

---

Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• IT

Age

• 23 - 35 Age

Additional Requirements

---

Compensation & Other Benefits

• - Mobile Bill , Tour , Medical , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• Turkey