Summary

Job Context

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Job Responsibilities

Promptly answer a high volume of phone calls for customers including placing orders, shipping/ tracking information, returns and credits.

Process a high volume of accessory orders via phone, fax, mail, and e-mail.

Provide accurate, professional and responsive customer support to customers and all other personnel within the organization at all levels.

Qualify and execute credit, invoice-only and return authorization requests.

Provide verbal, faxed and email order confirmations upon request by the customer.

Educate and assist Customers in the navigation process of ZOLL's web store.

Actively participate in TEAM meetings.

Work extended hours as needed during fiscal month and quarter end as defined by management.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• You must have a bachelor's degree or above Excellent communication skills both oral and written Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) Expert knowledge with Microsoft Outlook email, scheduling and task manager Maturity in handling situation and ability to deal with conflicts constructively Proficient in verbal and written communications. Must be able to interact well with others.

Age

• 22 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male , Female

Job Location

• United States