Summary

Job Context

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Job Responsibilities

Handle customer inquiries across multiple channels: email, chat, and phone.

Provide accurate and comprehensive information about our products, pricing, and availability.

Coordinate with internal departments to ensure customer needs are met promptly.

Input and manage customer data across various platforms.

Achieve 100% query resolution within a defined Turnaround Time (TAT).

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Experience Requirements

• 1 - 3 years

Educational Requirements

• Bachelor/Honors

Skills

• You must have a bachelor's degree or above Excellent communication skills both oral and written Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) Serving clients and delivering exceptional client service must appeal to you

Age

• 23 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Tour , Medical , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male , Female

Job Location

• Algeria