Summary

Job Context

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Job Responsibilities

Handle high amounts of live chat and incoming emails

Provide accurate, valid and comprehensive information

Follow communication procedures, guidelines, and policies

Support other business units with customer liaison, accurately document customer requests

Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

Go the extra mile to engage customers

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• Previous experience in customer service or similar roles is desirable. College degree or above Fluent Portuguese language, and advanced English is required to effectively coordinate with partners and stakeholders Fluent Portuguese language, and advanced English is required to effectively coordinate with partners and stakeholders Outstanding new graduates are also welcomed to apply High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit Ability to work under pressure, strong communication skills and exceed beyond expectation Passionate for customer service industry and can accept to work under different work shifts

Age

• 23 - 38 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• Taiwan