Summary

Job Context

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Job Responsibilities

1. Processes orders for shipment received from customer or foreign JAS offices.
2. Compiles sorts and verifies accuracy of data to be entered.
3. Examines records such as bills of lading and related documents of shipments and informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer.
4. Submit into the system total cost for customer, records or files copy of orders received as requested.
5. Drive better overall sales and marketing intelligence/insight into their assigned target.
6. Acquire new traffics import, export, and additionally local services; post landing, customs clearance and spot business opportunities.
7. Drive new revenue streams through better execution on of their marketing & lead generation campaigns and programs into the assigned target
8. Take marketing operational costs out of their business, thus, driving better marketing ROI. Confers with operations clerk to expedite or trace missing or delayed shipments.
9. Compiles statistics and prepares accuracy data or M&S about their target.
10. Investigates overdue and damaged shipments or shortages in shipments for customers and/or air and ocean carriers.
11. Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.
12. Provides back up support for all accounts included in their target.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) Serving clients and delivering exceptional client service must appeal to you Proficient in verbal and written communications. Ability to interface with management levels and technical staff. Relevant exposure in customer service Demonstrates ability to accurately problem solve Professional demeanor with strong typing, communication, and computer skills. Excellent verbal, phone, and email communication Effective communication and coaching skills for providing actionable feedback to agents.

Age

• 22 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male , Female

Job Location

• Argentina