Summary

Job Context

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Job Responsibilities

Promptly enter purchase orders to meet or exceed the agreed to service levels.

Partner with Customer Care Leads to guarantee Achievement of service level agreements.

Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing customers with status updates throughout the process.

Identify gaps in customer care processes and partner with customer experience team to resolve.

Ensure actions align with AAT strategy.

Escalate issues as they arise in a timely matter to ensure agility and responsiveness.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• You must have a bachelor's degree or above Excellent communication skills both oral and written Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) Serving clients and delivering exceptional client service must appeal to you Proficient in verbal and written communications. Relevant exposure in customer service Exceptional customer service skills Demonstrates ability to accurately problem solve Enjoys working with others in a team environment Professional demeanor with strong typing, communication, and computer skills.

Age

• 23 - 37 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• United States