Client Service Support Specialist

JPMorganChase

Application Deadline: 02 Jul 2025

JPMorganChase
Summary

Vacancy: 2

Salary: $10000 - $20000

Age: 24 to 35

Experience: 1-3 years

Location: Myanmar

Published on: 23 Dec 2024

Job Context


Job Responsibilities

Understand client issues, be responsible for resolving the issue with limited follow-up to clients and be accountable for client satisfaction through the ownership of the problem

Must be able to efficiently utilize technology to capture and fulfil client’s requests in appropriate systems.

Expected to work independently with supervision and escalate issues as necessary to resolve client requests in a timely manner

Resolving issues by identifying underlying or hidden problems and patterns; Developing innovative solutions to problems

Maintaining Client Service high standards consistently meet client requests; providing and ensuring client satisfaction

Collaborate using business knowledge; technical skill and partnership across Wealth Management to solve client problems and enhance business results

Deliver clear, consistent messages to others via email or the phone. Must have a strong ability to communicate via email with clients and internal partners

Research and benchmark to best business practices, collate and analyze data, provide business recommendations, and manage stakeholders

Adhere to and maintain the firm’s controls policies and procedures as well as protecting client assets against potential fraud activities

Effectively collaborate with respective client facing teams and internal business groups to deliver and execute client transactions


Experience Requirements
  • 1 - 3 years
Educational Requirements
  • Bachelor/Honors
Skills
  • You must have a bachelor's degree or above Excellent communication skills both oral and written Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint) Expert knowledge with Microsoft Outlook email, scheduling and task manager General comfort level with Internet/Intranet usage and ability to learn proprietary software and databases Serving clients and delivering exceptional client service must appeal to you Maturity in handling situation and ability to deal with conflicts constructively
Age
  • 24 - 35 Age
Additional Requirements

Compensation & Other Benefits
  • - Tour , Medical , Holidays , Performance Bonus
  • - Salary Review: Half Yearly
Work place
  • Work At Office
Employment Status
  • Full Time
Gender
  • Male
Job Location
  • Myanmar
Company Information

JPMorganChase

Myanmar

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