Summary

Job Context

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Job Responsibilities

• > Responsible for managing the entire operations and service delivery of the concerned office
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• > Responsible for customer service and administration with achieving overall service and quality objectives including          customer satisfaction scores.
   
• > Liaises and coordinates with insurance companies for servicing related activities.
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• > Taking up initiatives to improve processes with respect to TATs, quality and cost.
   
• > Supervises and coordinates activities of the operations staff at all the branch offices.
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• > Ensures Communication, Implementation and Compliance with the set standards and procedures with respect to              different deliverables.
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• > Reviews various critical management reports and analysis wherever required.

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Experience Requirements

• 2 - 4 years

Educational Requirements

• Bachelor/Honors

Skills

• Must have the knowledge ERP / SAP Strong analytical and problem solving skill Effective communication skill Proven experience of 4+ years in cosmetics or Pharma sector

Age

• 23 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Tour , Medical , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• Zambia