Become an expert with the agency’s project management software, Workamajig
Learn other systems utilized by the agency including the internally developed business pipeline software, Concur expense reporting, and SAP financial system
Learn about the various Centers of Excellence (services) within the agency
Provide training and support on the basic functions of the project management software
Utilize reporting from the project management software, learn to write ad hoc reports to support the business, and perform analytical work
Understand master data structure and provide support by identifying errors and troubleshooting issues with master data
Establish and document standard processes and share best practices
Perform data analytics and assist with maintaining dashboards and other management reporting
Recommend actions, improvements and solutions based on analyzing and interpreting data
Support routine meetings with account service client teams
Maintain pricing models for staffing projects within profit margin range
Implement and maintain business processes for paid staff utilization
Utilize time tracking data to analyze burn rate trends on a macro and micro level
Experience Requirements
1 - 2 years
Educational Requirements
Bachelor/Honors
Skills
Strong analytical and problem solving skillEffective communication skillAbility to lead teams, assertive, excellent communicative skills with professional appearance.Excellent social skills, team player, ability to work in stressful situations etc.Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality