Ensuring execution of all Back office Sales Administration operations like Builder Buyer Agreement, Payment Receipts etc.
Handling the bookings, login in CRM.
Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done.
Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same.
Issuing Payment Receipts, demand letters and reminders accordingly.
Preparing and Issuing Possession Letters, Buyer s Agreements to the clients.
Follow- ups for Buyer s Agreements etc.
Preparation of Company MIS DSR.
Maintaining Files and Documents Records.
Handling post sales query through emails and calls.
Co- ordination with the sales team.
Formatting Issuing document to clients (Credit Note, transfer document, Demand letter Receipts etc).
Completing fit out/final Possession process with Customer Satisfaction.
Upselling and Cross Selling to existing customer base.
Experience Requirements
1 - 3 years
-
Freshers are also encouraged to apply.
Educational Requirements
Bachelor/Honors
Skills
Dedicated to the All workResponsibleMust be organized and punctualWell-presented and professionalExcellent verbal and written communication skillProficient in MS Office