Manage zoning activity to map household needs in villages and areas allocated.
Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.
Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
Nudge behavioral changes in customers to drive them towards online banking.
Maintain high collections efficiency through discipline and drive.
Monitor preparation of accurate documentation of loans and saving account.
Coordinate with operations officer to ensure timely and accurate data entry.
Ensure compliance as per the bank requirements.
Conduct field audits and customer verifications to ensure high quality of accounts.
Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services.
Recommend process changes in order to improve service efficiency and quality across the branch network.
Provide support for implementation of livelihood advancement and community development initiatives.
Experience Requirements
20000 - 30000 years
Educational Requirements
Bachelor/Honors
Skills
Dedicated to the All workMust be organized and punctualWell-presented and professionalExcellent verbal and written communication skillProficient in MS Office