Summary

Job Context

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Job Responsibilities

1. Handling disbursement at location for File/Docket from NDC to Cheque preparation.
2. Working on centralized software. Hands on knowledge of Property documentation
3. Responsible for Handling OTCS Documents.
4. Responsible for handling Post disbursal documents for Mortgage/SME Loans
5. Monitoring MIS of daily disbursement database OTC /PDD, Insurance, Dispatch Tracker, Cheque cancellation Reissue, Loan Cancellation, Disbursement cancellation
6. Dealing with customer issues & to increase customer satisfaction through timely complaint rectification.
7. Monitoring customer service database & doing follow up with COPS /Branches for timely resolution of each request from zone
8. Responsible for Looking after Customer Query like Part-Pre Payment-Process, conversion process Refund Process, Swap Process Retrieval of Document Waiver of charges, Foreclosure Process.
9. Looking after EMI and PEMI /PF banking of the customer with different cycle of the cheques.
10. Reconciliation of Customer Statement of Accounts by coordinating with central operations and Collection department

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Experience Requirements

• 1 - 3 years

Educational Requirements

• Bachelor/Honors

Skills

• Strong analytical and problem solving skill Proven experience of 4+ years in cosmetics or Pharma sector Successfully completed BE in Mechanical / Industrial/ Operations or MBA- Operations management with good grades. Ability to lead teams, assertive, excellent communicative skills with professional appearance. Knowledge of organizational effectiveness and operations management.

Age

• 23 - 40 Age

Additional Requirements

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Compensation & Other Benefits

• - Tour , Medical , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• Morocco