Summary

Job Context

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Job Responsibilities

1. Build paid social media ad campaigns in partnership with the social agency including writing ad copy, coordinating ad creative, and reporting on performance
2. Develop organic social content for Facebook, Instagram, Twitter, Pinterest, and Tik Tok - manage monthly content calendar planning, creative content development, scheduling of posts in the Sprinklr platform, and reporting against KPIs.
3. Concept, execute and build out social media contests and promotions.
4. Identify KPIs, analyze social data, and apply learnings to future content strategy
5. Own the voice of TSC’s social media moderation, monitor TSC social media channels, and partner with the Customer Solutions Center on customer responses.
6. Monitor relevant social media channels on a daily basis for brand mentions, trends, content opportunities, or conflicts
7. Provide insights and reporting for social crisis situations in accordance with crisis guidelines
8. Act as an administrator for the Sprinklr social platform
9. Evaluate key social media analytics including engagement, message volume, response time, and others to ensure brand is aligned with industry benchmarks and meeting KPIs

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• Must have the knowledge of social media management tools Should have good hands in researching about the ongoing trends Should have excellent communication skills Should be collaborative as to work with other team members A strong, proven ability to teach analytic skills to staff, developing, encouraging and inspiring them to grow

Age

• 24 - 36 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• United States