Summary

Job Context

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Job Responsibilities

1. Adhere the standard operating procedures.
2. Review daily productivity / operation.
3. Monitor scheduling of all services and special programming.
4. Support spa team with any daily / monthly reports required by finance.
5. Maintain a spa database for ongoing guest communication.
6. Monitor scheduling of all services and special programming.
7. Work towards retail and treatment revenue goals set by the department.
8. Communicate guest preferences to relevant departments and co-workers.
9. Maintain inventory and stocking of all reception materials and their accurate records as required by provincial regulations.
10. Maintain cleanliness of spa testers and accurate supply of products on the shelves
11. Maintain accurate accounting procedures for monetary transactions and reconcile all of them by the end of the work shift.
12. Maintain the confidentiality policy for all spa / member guests and employees.
13. Maintain a neat and orderly work area consistent with the high standards of the facility.
14. Tour prospective spa Guests.
15. Provide and take responsibility for the professional delivery of all information on the telephone and in person to all potential spa Guests.
16. Promote all hotel and spa packages and promotions.
17. Establishment of ongoing administrative controls.
18. Communications: respond / review voice-mail and e-mail messages.
19. Operate point of sale system and collect payments from clients for all services rendered.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Bachelor/Honors

Skills

• Commitment to delivering a high level of customer service Proficient in MS Office (Word, Excel, and Outlook). Excellent communication and interpersonal skills. Excellent customer services skills and adept in conflict resolution Excellent communication and interpersonal skills Attention to detail and problem-solving skills. Strong communication skills, both verbal and written.

Age

• 21 - 30 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Female

Job Location

• Turkey