Summary

Job Context

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Job Responsibilities

1. Self-starter that can work independently
2. Administer effective frontline line desk assistance to customers
3. Ability to support with 24/7 operations
4. Ability to travel 25%
5. Provide on-call support 24x7.
6. Troubleshoot and resolve system-related hardware/software problems reported.
7. Provide support to operational systems by identifying, addressing, and resolving any technical outages or issues to ensure there is not a decrease in system capability based on the system capability.
8. Perform IT system-based queries and analysis on the collection, processing, exploitation, and dissemination of time-sensitive information/intelligence to support customer initiatives.
9. Track, document, and report all inquiries (e.g., phone calls, electronic mail (email)) to document trouble calls and other requests. Document individual trouble calls, requests, and resolution.
10. Provide information, updates, and notifications on the status of systems (downtime and resolution)
11. Analyze and resolve trouble call tickets to determine trends and corrective/preventive measures.
12. Provide on trends in system failure and/or training requirements.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Diploma

Skills

• operating various laser systems for aesthetic treatments and a strong background in solving skills, and a commitment to delivering superior patient results. Ability to work in a team and willingness to travel Good communication skills, both verbal and written. Ability to multitask and work independently as well as part of a team.

Age

• 23 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• United States