Summary

Job Context

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Job Responsibilities

Set up client records on various systems.

Maintain accurate work logs.

Investigate and resolve exceptions.

Add and update client information in functional applications, global systems, and mainframes accurately and timely.

Handle workflow requests from Client Service Officers (CSOs), Implementation Team, and Internal Departments.

Ensure work is processed within established timeframes and meets necessary controls and targets.

Interact with Lines of Business and internal clients via telephone or email, including senior-level contacts.

Respond to and resolve queries received via mailbox on a priority basis.

Work on various BAU projects as assigned and ensure timely completion.

Identify and implement improvements to current work practices.

Conduct extensive investigations on transactions and aging levels.

Contribute to meeting team goals and Service Level Agreements (SLAs).

Escalate and refer concerns or non-routine situations to supervisors and managers.

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Experience Requirements

• 2 - 3 years

Educational Requirements

• Bachelor/Honors

Skills

• aut ut

Age

• 25 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Tour , Medical , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• Myanmar