Summary

Job Context

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Job Responsibilities

Your key responsibilities

1. Ensure accurate and timely delivery of services to clients (Primary Issuance & Post Issuances)
2. Ensure specified quality of services at all levels of operations
3. Ensure healthy and harmonious relationship with the sending locations
4. Interface with the client / agent / custodian for resolution vide client calls / emails.
5. Ensure you has assisted in creating proper backups through adequate cross training, within the department
6. Responsible for managing productivity, accuracy and timeliness as per benchmark requirements
7. Escalate all issues properly to the appropriate level to avoid any adverse impact on the business
8. Generating reports in order to obtain periodic information on the inquiries received
9. Always adhere to KOP and KPI Guidelines
10. Assist with various projects, analysis, release testing, automation, process Improvement/re-engineering measures and other initiatives of the group
11. Deliver daily assigned productivity target by meeting the required quality score
12. Must communicate with staff, leads, and managers to coordinate operational processing within agreed time frames
13. Always adhere to KOP and KPI Guidelines

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Experience Requirements

• 1 - 2 years
• - Freshers are also encouraged to apply.

Educational Requirements

Skills

• repellat

Age

• 20 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Pension Policy , Tour , Medical , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male , Female

Job Location

• Bahamas