Summary

Job Context

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Job Responsibilities

Answer multi-line phones and direct client inquiries

Control the flow of walk-in customers and callers

Ensure the needs of customers are being met through superior customer service

Process customer payments, bank deposits, petty cash management and account coding 

Be a part of the billing team answering client calls regarding payments

Monitor and distribute incoming and outgoing mail, faxes and couriers

Ensure EPIC system & company portals are updated consistently

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Experience Requirements

• 2 - 3 years
• - Freshers are also encouraged to apply.

Educational Requirements

• Heigher Secondary

Skills

• Positive attitude and good communication skills High School and/or Post-Secondary Education Computer skills - Keyboarding and MS Office Willing to obtain AIC License Level I Excellent verbal and written communication skills Excellent customer services skills and adept in conflict resolution Priority will be given to the candidate with previous experience working in a brokerage or insurance industry Ability to pass a criminal background check and credit check

Age

• 22 - 34 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Female

Job Location

• Canada