Screen and process all incoming calls and schedule patient appointments.
Verify that all patient and insurance information is complete and accurate and that referrals are on file and up-to-date as indicated by the patient's insurance policy.
Collect all co-pays and payments due on patient's account.
Schedule and prior authorize diagnostic studies, consultations and referrals with other physicians as directed by the physician providing- copies of necessary documentation for these appointments.
Return phone messages for the physician including prescriptions to the pharmacy, messages to patients, insurance companies and other facilities as directed.
Run missing charges report at end of each day, task to provider, print next day’s patient schedule.
Run claim edit and unapplied credit reports at the end of each day, process and batch out daily settlements.
Print credit card report and reconcile the machine daily and forward copies to the appropriate personnel.
Copy and forward medical record requests upon receipt of appropriate release of information.
Process, scan and file incoming, outgoing and interdepartmental correspondence, diagnostic reports, pathology reports and other associated paperwork to their designated areas.
Comply with hospital and departmental policies, procedures, regulations and standards as related to job.
Demonstrate hospital’s stated mission and values of teamwork, respect and communication with co-workers, patients, families and visitors.
Actively and appropriately participate in problem-solving identification and resolution, both intra- and inter-departmentally.
Meet department customer service standards and strives to enhance the level of customer service provided.
Experience Requirements
Educational Requirements
Bachelor/Honors
Skills
Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceProfessional manner with an emphasis on hospitality and guest serviceAbility to work on your own and as part of a team
Age
23 - 35 Age
Additional Requirements
Compensation & Other Benefits
-
Mobile Bill,Tour,Holidays,Performance Bonus
-
Salary Review:
Half Yearly
Work place
Work At Office
Employment Status
Full Time
Gender
Male , Female
Job Location
United States
Company Information
Speare Memorial Hospital
16 Hospital Rd, Plymouth, NH, United States, New Hampshire