Summary

Job Context

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Job Responsibilities

Assist clients with technical issues via phone, email, or in-person

Troubleshoot and resolve hardware and software problems

Install, configure, and upgrade computer systems and peripherals

Maintain and update documentation of IT procedures and troubleshooting guides

Collaborate with senior engineers to resolve complex technical issues

Monitor and respond to system alerts and escalate as necessary

Provide excellent customer service and establish positive relationships with clients

Requirements

Bachelor's degree in Information Technology or related field

Strong knowledge of Windows and/or macOS operating systems

Familiarity with networking concepts and protocols

Experience troubleshooting hardware and software issues

Excellent communication and interpersonal skills

Ability to prioritize and manage multiple tasks

Willingness to learn and adapt to new technologies

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Experience Requirements

• 1 - 2 years

Educational Requirements

• BSC In Engineering

Skills

• iusto et

Age

• 24 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Medical , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male , Female

Job Location

• India