Managing calls: Spend about 80% of your day answering inbound and making outbound calls, always ensuring patients feel heard and supported.
Scheduling appointments: Use your organizational skills to schedule, confirm, and reschedule patient appointments, ensuring everything stays on track.
Record keeping: Maintain meticulous digital records for patient appointments, ensuring accuracy and timely updates.
Creating a welcoming experience: Provide empathetic and friendly support to all patients, resolving their concerns with care and efficiency.
Communication: Collaborate with US-based clients to book appointments and manage inquiries, ensuring clear and effective communication.
Administrative support: Act as a virtual receptionist for dental practices, supporting both front and back-office operations.
Bookkeeping: Occasionally assist with invoicing and digital recordkeeping as needed.
Ad hoc activities: Handle additional tasks that may arise to support the team and ensure smooth operations.
Experience Requirements
1 - 2 years
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Freshers are also encouraged to apply.
Educational Requirements
Heigher Secondary
Skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)Proficiency in English is preferred.Empathy and interpersonal skills:Strong English communication skillsPrecision in scheduling, documentation, and record-keeping to avoid disruptions.Proactively address challenges and patient concerns with calmness and efficiency.Occasionally respond to client or patient inquiries via social media platforms.
Age
20 - 30 Age
Additional Requirements
Compensation & Other Benefits
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Mobile Bill,Tour,Holidays,Performance Bonus
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Salary Review:
Half Yearly
Work place
Work At Office
Employment Status
Full Time
Gender
Female
Job Location
Argentina
Company Information
Eptura
950 East Paces Ferry Road, NE, Suite 800, Atlanta, GA, United States, Georgia