Summary

Job Context

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Job Responsibilities

1. Understanding and accessing the customer needs to cater to their requirements.
2. Plans daily, weekly and monthly activities for the store to ensure targets are met, and adequate cross selling opportunities are created.
3. Creates events and exhibitions to generate leads and close sales.
4. Hands on experience in bespoke styling and designing using embroidery intervention for mens and women's wear.
5. Lead day-to-day operations of the retail store, including efficient opening and closing procedures of the retail store.
6. Develop and implement strategies to achieve and exceed sales targets.
7. Engage in personalized interactions to foster client relationships and deliver exceptional customer service.
8. Build a loyal customer base through effective relationship management.
9. Possess a strong knowledge of basic embroideries featured in the collection.
10. Supervise the delivery process to guarantee timely and accurate fulfillment of customer orders.
11. Conduct proactive follow-ups with customers to gather feedback and address any post-purchase inquiries.
12. Resolve customer complaints and inquiries promptly.
13. Ensure visual merchandising standards are met to showcase products effectively to enhance the customer shopping experience.
14. Create a welcoming and customer-centric environment around the customer's needs and preferences.
15. Monitor and analyze sales performance, making adjustments as necessary.
16. Maintain optimal stock levels and ensure accurate inventory management.
17. Implement cross-selling techniques to maximize revenue opportunities.
18. Conduct regular stock checks and coordinate timely replenishment activities.
19. Plan and execute visual displays to enhance the store's aesthetic appeal.
20. Prepare and analyze sales reports, identifying trends and opportunities for improvement.
21. Provide regular feedback to senior management on store performance, contributing to continuous enhancement.

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Experience Requirements

• 1 - 2 years

Educational Requirements

• Masters

Skills

• Attention to details and good interpersonal skills. Able to deal with emergency cases and incidents. Knowledge of current fashion trends and textiles. Experience with textile and custom design stores will be an added advantage.

Age

• 24 - 35 Age

Additional Requirements

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Compensation & Other Benefits

• - Mobile Bill , Tour , Holidays , Performance Bonus
• - Salary Review: Half Yearly

Work place

• Work At Office

Employment Status

• Full Time

Gender

• Male

Job Location

• Switzerland